PURCHASER TERMS
Purchaser Terms of Service
Contents
PURCHASER TERMS
PURCHASER TERMS
Last updated June 08, 2026
These Purchaser Terms apply when you buy a paid subscription from Cosmo Society ("we," "us," "our"). They sit alongside, and form part of, our Terms of Service and Privacy Policy. If anything here conflicts with our Terms of Service on the subject of purchases, these Purchaser Terms apply.
You can contact us about any purchase at contact@cosmosociety.org.
1. WHO CAN BUY
Our Services are available to individual consumers aged 18 or over. We do not offer or allow business or organisation accounts, and all purchases are made by you as a private individual. By purchasing, you confirm you are buying as a consumer for your own personal use.
2. OUR PLANS
Cosmo Society is free to use. The paid subscriptions described below are optional and add extra features on top of the free experience. The specific features included in each plan are described at the point of purchase and on our pricing page, and may change over time; we will give you reasonable notice of any material reduction to the features of a plan you are paying for.
We currently offer two plans, Hero and Architect, each billed either monthly or annually:
| Plan | Monthly | Annual |
|---|---|---|
| Hero | €6 / month | €5 / month (billed €60 once per year) |
| Architect | €12 / month | €10 / month (billed €120 once per year) |
Choosing annual billing gives you a lower effective monthly price in exchange for paying for the year upfront.
3. PRICES AND TAX
All prices are shown in Euros (€) and are inclusive of any applicable taxes. The price you see is the price you pay — we will not add tax or other charges on top at checkout. We account for any applicable tax ourselves out of the price paid.
We may change our prices from time to time. We will give you reasonable advance notice of any change that affects you, and any new price will only apply from your next billing period. If you do not agree to a price change, you can cancel before it takes effect (see Section 6). Price changes never affect a period you have already paid for.
4. PAYMENT
Payments are processed securely by our payment provider, Stripe. We do not receive or store your full payment card details. You agree to provide accurate payment and billing information and to keep it up to date so we can process your payments.
By subscribing, you authorise us, through Stripe, to charge your chosen payment method for the plan you select.
5. BILLING AND AUTOMATIC RENEWAL
Your subscription starts immediately once your payment is confirmed, and you get access to the paid features straight away.
Your subscription renews automatically at the end of each billing period — monthly for monthly plans, annually for annual plans — at the price then in effect, unless you cancel before the renewal date. Each renewal is charged to your payment method without further action from you, until you cancel.
We will not silently change your billing interval; monthly stays monthly and annual stays annual unless you choose to change it.
6. CANCELLING YOUR SUBSCRIPTION
You can cancel your subscription at any time by logging into your account — no need to contact us, though you are welcome to.
When you cancel:
- Your subscription stops renewing.
- You keep access to the paid features until the end of the period you have already paid for. We do not cut you off early when you cancel.
- We do not charge you again after the current period ends.
If you delete your account (rather than just cancelling the subscription), you lose access to the paid features immediately, because deleting your account closes the account entirely. Please cancel and use up your paid period first if you want to keep the benefit you have paid for.
7. YOUR 14-DAY REFUND RIGHT
We want you to feel good about paying us, so we go beyond what the law requires.
For every charge — including your first payment and every automatic renewal — you have 14 days to change your mind and get a full refund. You do not need to give a reason. Just contact us at contact@cosmosociety.org within 14 days of the charge and we will refund it in full to your original payment method.
You can keep using the paid features during those 14 days without losing your refund right. This is our choice as a consumer-friendly platform, and it is in addition to — never less than — any statutory withdrawal or refund rights you have under the consumer law of your country of residence.
8. REFUNDS AFTER 14 DAYS
After the 14-day window has passed for a given charge, that charge is generally non-refundable, and cancelling simply stops future renewals (you keep access until the end of the paid period, as described in Section 6).
That said, if something has gone wrong or you feel a refund is fair, you are welcome to contact us at contact@cosmosociety.org. We will look at it and may, at our discretion, offer a refund or credit as a goodwill gesture. This is not a guarantee, and it does not affect the statutory rights you have as a consumer, which always apply on top of this policy.
9. CHANGES TO PAID FEATURES
We may add, change, or remove features within a plan. If we make a change that materially reduces the value of a plan you are paying for, we will give you reasonable notice, and you may cancel and — where the change affects a period you have already paid for — request a fair refund for the remainder of that period.
10. CHANGES TO THESE PURCHASER TERMS
We may update these Purchaser Terms from time to time. We will give you reasonable advance notice of material changes that affect you, and changes will not apply retroactively to purchases you have already made. By making a new purchase or allowing a renewal after changes take effect, you agree to the updated terms. If you do not agree, you can cancel before your next renewal.
11. CONTACT US
For anything about a purchase, a refund, or your subscription, contact us at:
Cosmo Society Amsterdam, Noord Holland Netherlands contact@cosmosociety.org
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